3PL & Fulfillment
Returns management
Returns received, inspected and restocked or dispositioned — so your inventory stays accurate and your customers stay happy.
Overview
Returns handled without the headache
Returns are part of e-commerce — how you handle them protects both your margins and your customer relationships. Our fulfillment partner ShipHub (PAX Trading Inc) receives, inspects and processes returns, restocking sellable items and dispositioning the rest.
Because returns run through the same operation as fulfillment, your inventory counts stay accurate across every channel.
At a glance
- Returns receiving
- Inspection & grading
- Restocking sellable items
- Disposition of the rest
- Accurate inventory updates
- Multi-channel coverage
What's included
Receiving
Inbound returns received and logged against orders.
Inspection
Items inspected and graded for resale or disposition.
Restocking
Sellable items returned to inventory quickly.
Disposition
Non-sellable items dispositioned per your rules.
Inventory accuracy
Counts updated in real time across channels.
Multi-channel
Returns handled across marketplace and DTC orders.
Process
How we work
Receive
Returns received and matched to orders.
Inspect
Grade items for resale or disposition.
Restock
Return sellable items to inventory.
Update
Keep inventory counts accurate across channels.
FAQ
Common questions
What happens to returned items?
Sellable items are restocked; the rest are dispositioned according to your rules, with inventory updated accordingly.
Do returns keep my inventory accurate?
Yes — because returns run through the same operation as fulfillment, counts stay accurate across every channel.
Related services
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